United Airlines’ already bad day just got worse.
Washington D.C. Democratic Delegate Eleanor Norton, a senior member of the Transportation and Infrastructure Committee, has officially called for a congressional hearing into United Airlines’ removal of a passenger from a flight.
In a statement, Norton said:
“I deplore the violent removal of a passenger from a United Airlines flight this weekend. Airline passengers must have protections against such abusive treatment. I am asking our committee for a hearing, which will allow us to question airport police, United Airlines personnel, and airport officials, among others, about whether appropriate procedures were in place in Chicago and are in place across the United States when passengers are asked to leave a flight.”
Norton will also be sending a letter to House Transportation Committee Chairman Bill Shuster (R-PA) and Aviation Subcommittee Chairman Frank LoBiondo (R-NJ) to inquire about the practice of overbooking, over which this incident occurred.
United Airlines was recently in hot water for denying entry onto a flight to two teenage girls because they wore leggings.
United CEO Oscar Munoz released a tone-deaf statement apologizing that the airline had to “re-accommodate” the passenger whom they violently dragged off the flight. If that was “re-accommodating,” I can’t imagine what a “forceful removal” must look like.
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0
— United (@united) April 10, 2017
Once the congressional hearing date is set, United is going to wish their only PR issue was for leggings.
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