As if United Airlines wasn’t already having a bad day, especially with the news that Congress is looking to hold a hearing on their violent removal of a passenger, Merriam-Webster Dictionary just chimed in and trolled the airline on Twitter.
In response to United’s statement that “[a]fter our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,” the dictionary tweeted out the actual meaning of the word volunteer:
On their website, Merrian-Webster Dictionary wrote:
“Some of the interest in the definition of volunteer may come from the wording of the statement from United, since a person who did not volunteer to leave was then described as refusing ‘to leave the aircraft voluntarily’—and subsequently being forced to do it.”
With United Airlines’ PR crisis getting worse by the minute, though, the dictionary is the least of their problems.