In an astonishing show of aloof corporate disdain, the CEO of United just released a truly stunning response to his company’s use of security guards to violently remove a passenger from an overbooked flight.
A video of a doctor being dragged by security guards off of United Flight 3411 after being hurled into an armrest and sustaining minor injuries has gone viral on social media – and for good reason. It was a horrifying show of force by a corporate entity being visited against an innocent traveler to rectify a mistake that the airline itself had made. But judging from the CEO’s response, the company didn’t seem too concerned about it:
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0
— United Airlines (@united) April 10, 2017
“Re-accommodate” is one of the most outrageous instances of corporate whitewashing you will ever see in your life. He was not “re-accommodated,” he was physically assaulted and sustained serious injuries.
The internet quickly pounced:
— Joe Thomas (@joethomas73) April 10, 2017
united's list of special in-flight deals makes a lot more sense now pic.twitter.com/UvkRVFppKz
— Bob Vulfov (@bobvulfov) April 10, 2017
— Gaz Wild (@GazWildUK) April 10, 2017
United has been busy the past few months pic.twitter.com/tLQMSMYAdy
— Dane Venable (@iamthedane2) April 10, 2017
Yo using "re-accomodate" to mean "physically assault" might be the most dystopian cyberpunk evil corporation shit I've ever seen https://t.co/bEjV26XTfX
— Anthony Carboni (@acarboni) April 10, 2017
United Airlines is pleased to announce new seating on all domestic flights- in addition to United First and Economy Plus we introduce…. pic.twitter.com/KQjPClU2d2
— McNeil (@Reflog_18) April 10, 2017
United made $2.3 billion in profit last year. Overbooking isn’t a financial necessity, and for them to not even properly apologize after assaulting a customer is the height of arrogance.
Needless to say, a consumer boycott is definitely in order.
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Opinion columnist and former editor-in-chief of Occupy Democrats. He graduated from Bennington College with a Bachelor's degree in history and political science. He now focuses on advancing the cause of social justice and equality in America.